A comprehensive techno-economic model for analysis of the telecom operator potentials: Main facts, explanations and ideas

Abstract

In the period that has already begun and will continue very intensively in the coming years and even decades (the period already called the "fourth economic revolution" or "Industry 4.0"), telecom operators will experience significant changes. These changes will be reflected in all segments - from technical, organizational, service, marketing, sales to the segment of customer access. Previous research has shown that there is no single model on the market and in use with precise metrics for analysis and evaluation of telecom operators and a model that would clearly help in making some key business decisions and that could be used in practice. The aim of this research is to create a modular model, based on professional experience but also on previous scientific research, which will be easy to use in telecom operators in order to optimize business.